Tom Wittenberg, MCP               

 Tucson, AZ 85710 ● 520.906.4197 ● E-mail: tmwittenberg@gmail.com   https://www.linkedin.com/in/thomaswittenberg

Seeking opportunities as an…

IT Technical Support Specialist or Computer Field Support Engineer

A dynamic, team-spirited, and result focused professional with expertise in diverse venues. A proven record of accomplishments in strengthening work processes while delivering strong and sustainable improvements in revenues and profits. Accomplished tasks with strong verbal and written communication skills and outstanding accuracy and ethics.


Core Strengths

  • 20+ years of experience in Information Technology across various sectors
  • A dependable and pragmatic professional who always puts results ahead of self
  • Proven success in combining strategic, technical, and tactical skills to achieve desired goals
  • An outstanding manager of projects and a problem resolution specialist
  • Able to empower self and others to optimize productivity, efficiency, and control costs
  • Respected for making prompt, effective, and defensible decisions under extreme pressure
  • Experienced in fast-paced, flexibility intensive, competitive, and stressful environments
  • Unique ability to quickly adapt to a wide variety of challenges – a “Can Do” attitude
  • Outstanding communication skills used effectively across wide socio-economic backgrounds

Formal Education, Certifications, and Continuing Professional Training

          Bachelor of Science, Electronic Engineering Technology, Missouri Institute of Technology

Certifications:

  • Microsoft Certified Professional - Microsoft Server and Workstation
  • Hewlett Packard High Availability Cluster/Enterprise Support Environment
  • Working to attain the CompTIA A+ Certification
  • Continuing professional education relating to specific career field issues, peripherals, and system issues

Summary of Employment History

Citigroup Tucson, AZ                                                                                                                                               7 years

Default Processor/ Team Lead / Manager

  • Manage team to achieve company’s goals by creating a team that works together and knows the goals that we are working to achieve
  • Extensive use of Microsoft Office suite to manage the day to day operations of the business
  • Subject matter expert in Foreclosure and Technology effectively overcoming obstacles to success

Help-U-Sell Realty, Rochester, MN                                                                                                                        5 years
Information Technology and Related Support Professional – Realtor®/Broker

  • Managed and operated business:
    • Directed all operational functions
    • Managed training for real estate agents and staff
  • Responsible for all Technology including system design, purchase, and installation

Hewlett Packard Company, Minneapolis. MN                                                                                                     15 + years        
Field Support Technician

  • A distinguished career delivering customer support to high value accounts
  • Responsible for maintaining and growing customer base in a highly competitive setting
  • Installed, configured, diagnosed, and repaired mission critical systems

Outstanding references and additional data upon request           

http://www.linkedin.com/in/thomaswittenberg  |  +1.5209064197  |  tmwittenberg@gmail.com

My Resume